Security

Last Updated October 10, 2021

 

Keeping data secure

Cointelli services and data are hosted with the industry-leading cloud hosting provider Amazon Web Services (AWS). We make use of optimal performance with redundancy and failover options globally. We make use of multiple geographically diverse regions within AWS, and multiple availability zones within each of those regions to ensure that a failure in any single data center does not affect the availability of our products or customer data.

 

Communication & Encryption

Any customer data in Cointelli is encrypted in transit over public networks using TLS 1.2+ with Perfect Forward Secrecy (PFS) to protect it from unauthorized disclosure or modification. Our implementation of TLS enforces the use of strong ciphers and key-lengths where supported by the browser.

 

Backups

We operate a comprehensive backup program at Cointelli. This includes our internal systems, where our backup measures are designed in line with system recovery requirements. With respect to Cointelli services, and specifically referring to customer and application data, we also have extensive backup measures in place. Cointelli uses the snapshot feature of Amazon RDS (Relational database service) to create automated daily backups of each RDS instance.

 

Payment through Stripe

Our payment processing partner is Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Please refer to Strip's security here.

 

Security awareness training

We make sure all staff undergo security awareness training during the onboarding process and on an ongoing basis so that security remains ‘front of mind’. Topics addressed in our security awareness training program include current threats and scams, secure working practices, potentially risky behaviours that create security risks, and compliance and regulatory issues.


 

Early bird gets the worm!

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